Galaxy Jacuzzi Resort

Q&A
Frequently Asked Question

  • About our facility

    What time is check-in and check-out?
    Check-in: 3:00 PM ~ Check-out: ~ 10:00 AM
    What is the capacity?
    4 people
    *Children who do not need bedding (sharing a bed) are not included in the room capacity.
    From what age is the adult rate applied?
    It applies from children aged 13 and older.
    How many beds are there?
    We have rooms with 2 single beds and 1 double bed.
    What payment methods do you accept?
    We accept cash, QR code payments, and major credit cards.
    Are pets allowed?
    We offer rooms where pets are welcome.
    How many pets can I bring?
    You can bring up to 3 small dogs and 1 large dog.
    *The space may be limited if you bring more than this number, so please consult us beforehand.
    Is day-use available?
    We are sorry, but day-use is not available.
    Is there a parking lot?
    We provide a free, guest-only parking area.
    Parking is also available at the check-in location, so please feel free to use it.
  • About Facilities and Amenities

    What amenities do you prepare?
    Bath towels, face towels, bath mats, shampoo, conditioner, and body soap are all provided for your convenience.
    For more details, please check the room page.
    What cooking utensils are available?
    An IH stove, assorted pots and frying pans, and a gas BBQ grill set (¥5,000) are provided. A microwave can also be used at the front desk.
    Do you have tableware?
    We provide tableware, cutlery, chopsticks, and glassware.
    What seasonings are available?
    Seasonings are not provided for food safety reasons.
    Guests with meal plans will receive the necessary seasonings.
    Can we have BBQ or meals if it rains?
    You can enjoy your meals on the covered private deck or indoors, even in rainy weather.
    Is there Wi-Fi?
    We provide dedicated Wi-Fi for our guests.
    Is there air conditioning/heating?
    All rooms are equipped with both heating and air conditioning.
    Are the bathroom and toilet private?
    Every room comes with its own private bathroom and toilet.
    Is there a TV?
    A television is provided in the living area of each room.
    Are there electrical outlets?
    Each room is equipped with electrical outlets.
  • About meals

    Until when can I order meals?
    Please order meals at least 2 days before your stay.
    Can I bring my own food and drinks?
    Yes, you are welcome to bring your own food and beverages.
    A complete BBQ gas grill set is available in your room for ¥5,000.
    Can I bring my own fire pit table or portable stove?
    We are sorry, but bringing any fire-related equipment is not allowed.
    Is it possible to order only breakfast?
    Yes, it is.
    Please select the “room-only plan” and add breakfast.
  • Others

    Are there cancellation fees?
    14 days before: 50 %
    7 days before: 100 %

Reserve